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- By María Dueñas
- ·
- Posted 28 Mar 2023
Adopting technical coaching in your organisation
Transformation, through technical coaching can only happen when people are willing to change.
What does it mean when we think about the ROI (Return on Investment) of Technical Coaching? Usually, the expectation is that investing in a technical coach in a short time will significantly transform the team, and the situation will completely change or grow. But the reality is that it takes a long time to achieve this change, and it may take more investment at the beginning before you start to see results. In some cases, performance may drop in the initial coaching phase because there is an adaptation process to go through. With this analysis, José Enrique Rodríguez Huerta, Technical Coach, began a session in which he explained how to measure our technical coaching effort's impact and return on investment.
" We have to find a balance between what we invest and how it affects the productivity of the team," he explained. The balance between training and delivery is difficult because they are two opposing actions; when a person learns a new skill, they will deliver less. Still, possibly after the training stage, he/she will be able to do it faster and better.
Rodríguez Huerta recommends looking for small, short-term results demonstrating the return on investment of that learning effort so that the business area can see the progress.
ROI is a financial term for measuring the return on our investment and is usually associated with a quantifiable result. Here we analyze some aspects that prevent the ROI of Technical Coaching from manifesting itself quickly or slowing down the task somehow.
In summary, the process consists of identifying improvement opportunities, clarifying and refining them, prioritizing them, and executing them.
Rodríguez Huerta explained the first thing is to review the content and the topics you can cover; this can include everything from how the business is structured and what the product is like, to the established practices and methodologies used to assess the quality of projects. "Once you have the analysis of the content you want to work on, do your value stream mapping and look for potential blockers or ROI generators," he continued. Then you have to link the content to specific actions that help generate impact. Break down each task into small steps that allow the team to move steadily toward a clear objective. A handy tool for this is Bloom's taxonomy.
To conclude the session, Rodríguez Huerta offered some guidelines that can help facilitate the Technical Coaching task and achieve impact.
This meeting is part of a circuit on Technical Coaching; if you want to watch the entire session, you can find a link to the video below. If you want to review concepts and tools, we also share with you the miro board that Rodríguez Huerta used for his presentation. Also, remember that on our video page, you can review previous sessions on technical and team management topics.
Transformation, through technical coaching can only happen when people are willing to change.
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